Manufacturer guides

Xiaomi error codes and fault guides

Browse 8 published, evidence-gated Xiaomi guides. Each page states the supported model and region, official source, safe checks, and the point to stop.

8Published guides
1Current page
1Total pages
Verified catalog

Xiaomi fault guides

18 of 8

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Air purifierAbnormal noise

the Smart Air Purifier 4 may have a filter, foreign-object, or sensor obstruction

Abnormal noise is identified by Xiaomi support as the Smart Air Purifier 4 may have a filter, foreign-object, or sensor obstruction. Follow the official, model-scoped checks and service boundary below.

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Air purifierCover unclosed

the filter-compartment cover is not detected as closed

Cover unclosed is identified by Xiaomi support as the filter-compartment cover is not detected as closed. Follow the official, model-scoped checks and service boundary below.

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Air purifierFilter installation warning

the purifier cannot confirm the expected genuine filter installation

Filter installation warning is identified by Xiaomi support as the purifier cannot confirm the expected genuine filter installation. Follow the official, model-scoped checks and service boundary below.

XiaomiLow risk
Air purifierFilter life below 5%

the filter is nearly exhausted

Filter life below 5% is identified by Xiaomi support as the filter is nearly exhausted. Follow the official, model-scoped checks and service boundary below.

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Air purifierGrille unclosed

the upper grille is not detected as closed

Grille unclosed is identified by Xiaomi support as the upper grille is not detected as closed. Follow the official, model-scoped checks and service boundary below.

XiaomiHigh attention
Air purifierMotor error

the Mijia Smart Air Purifier 6 has detected a motor condition

Motor error is identified by Xiaomi support as the Mijia Smart Air Purifier 6 has detected a motor condition. Follow the official, model-scoped checks and service boundary below.

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Air purifierPM2.5 reading abnormal

the laser particle sensor reading may be inaccurate or delayed

PM2.5 reading abnormal is identified by Xiaomi support as the laser particle sensor reading may be inaccurate or delayed. Follow the official, model-scoped checks and service boundary below.

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Air purifierTop grille not closed

the Xiaomi Smart Air Purifier 4 does not detect a closed top grille

Top grille not closed is identified by Xiaomi support as the Xiaomi Smart Air Purifier 4 does not detect a closed top grille. Follow the official, model-scoped checks and service boundary below.