Gorenje washing machine E13.3 error
ErrorE13.3
Gorenje uses E13.3 when a load is detected during Ultra clean. Remove every item from the drum, reconnect once, and restart the empty programme.
What the code means
The Ultra clean programme detected laundry in the drum
Stop the programme and wait for the drum to stop before removing laundry. Unplug before any cleaning or inspection around the opening.
Typical symptoms
01E13.3 appears while Ultra clean is selected
02The drum contains one or more items
03The cleaning programme will not start normally
Likely causes
Start with the least invasive explanation and stop if the check requires internal electrical or sealed-system access.
01Laundry was left in the drum
02The drum was not empty when Ultra clean began
03The programme was selected after a previous load without unloading
Safe next steps
- 1Confirm E13.3 is shown during Ultra clean
- 2Pause and wait for the drum to stop
- 3Remove every item from the drum and check the door seal for trapped laundry
- 4Unplug for one minute, then reconnect
- 5Start Ultra clean with an empty drum and stop if E13.3 returns with no laundry present
Step-by-step repair
- 1Gorenje's published remedy is to remove all laundry and restart the empty Ultra clean programme. No component replacement is justified when the empty-cycle test succeeds.
Repair details
€Estimated cost
The empty-drum correction normally costs €0. A recurring sensor or control diagnosis needs a local quote, typically €80–€250.
The empty-drum correction normally costs €0. A recurring sensor or control diagnosis needs a local quote, typically €80–€250.
⏱Estimated time
About 5–10 minutes to unload, isolate, reconnect, and start the empty programme; the cycle itself takes the manual's stated time.
About 5–10 minutes to unload, isolate, reconnect, and start the empty programme; the cycle itself takes the manual's stated time.
🔧Tools
No special tool is required, Flashlight for the door seal, Exact Gorenje model manual
No special tool is required, Flashlight for the door seal, Exact Gorenje model manual
▣Spare parts
No part is indicated when E13.3 clears with an empty drum. A recurring code needs model-specific diagnosis before any sensor or control purchase.
No part is indicated when E13.3 clears with an empty drum. A recurring code needs model-specific diagnosis before any sensor or control purchase.
What not to do
- Do not add detergent or softener to Ultra clean, reach into a moving drum, or order a sensor or control part from E13.3 alone.
Preventive maintenance
- 1Unload the drum before selecting Ultra clean and wipe the door seal after wash cycles.
Frequently asked questions
What does E13.3 mean?
Gorenje identifies laundry detected during Ultra clean.
Should detergent be added?
No; run Ultra clean with the drum empty and no detergent or softener.
Did this fix your appliance?
Your anonymous response helps us show which repairs work in the real world.