Samsung · Air conditioner · Fault guide

Samsung Air conditioner E467 error

ErrorE467

E467 is listed in Samsung's official, model-scoped air-conditioner fault table as compressor rotation error.

Reference source listed as Samsung Mexico official air-conditioner display-code table.

Open official source ↗
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Stop and make safe

compressor rotation error

Stop if there is smoke, a burning smell, damaged wiring, repeated breaker operation, or refrigerant leakage. Do not open, charge, vent, or test the sealed refrigerant system. Record the displayed code, stop repeated restarts, and contact Samsung Mexico technical support or an authorized service centre for diagnosis.

Typical symptoms

01E467 is shown on the Samsung air conditioner display, indicator, or connected app
02The published condition is: compressor rotation error
03Airflow through the documented filter or vent path is restricted or the maintenance condition remains active
04The important observation is when E467 appears and whether the exact published action changes that condition

Fault area and what the code does not prove

Separate the manufacturer-defined condition from components that still need exact-model diagnosis.

01Manufacturer-defined fault area — compressor rotation error
02E467 does not by itself prove a fan, heater, sensor, or control failure before the accessible airflow path is checked
03Model boundary — apply this interpretation only to Samsung air conditioners covered by the official Mexico display-code support table

Safe next steps

  1. 1
    Confirm the exact Samsung Air conditioner E467 model and displayed code before taking action.
  2. 2
    Keep the appliance in a safe state and use only the external checks named in the official source.
  3. 3
    If the condition remains, stop and arrange qualified service; do not open panels or bypass a safety device.

Step-by-step diagnosis

  1. 1
    Photograph the complete E467 display before changing controls or removing power
  2. 2
    Confirm that the full model number is covered by this scope: Samsung air conditioners covered by the official Mexico display-code support table
  3. 3
    Confirm that the observed condition matches the published meaning: compressor rotation error
  4. 4
    Published check — Do not open, charge, vent, or test the sealed refrigerant system
  5. 5
    Published check — Record the displayed code, stop repeated restarts, and contact Samsung Mexico technical support or an authorized service centre for diagnosis
  6. 6
    Stop at the published service boundary after these actions
  7. 7
    do not add a restart or test cycle that Samsung does not specify for E467
  8. 8
    Published check — Give service the E467 photo, full model and serial number, when it appeared, and the result of every published external check
  9. 9
    Stop at the published service boundary after these actions; do not add a restart or test cycle that Samsung does not specify for E467

Service-safe actions

  1. 1
    Do not open, charge, vent, or test the sealed refrigerant system
  2. 2
    Record the displayed code, stop repeated restarts, and contact Samsung Mexico technical support or an authorized service centre for diagnosis
  3. 3
    Give service the E467 photo, full model and serial number, when it appeared, and the result of every published external check

Repair planning

Cost for the first check
E467 cost planning: €0 for cleaning; a model-specific filter commonly costs €15–€80. If airflow remains restricted after accessible cleaning, €140–€320 is a typical Europe planning range for diagnosis before parts; it is not Samsung pricing.
Time for the first check
E467 time plan: 10–25 minutes for filter and visible airflow-path cleaning plus one controlled test.
🔧Tools
Household gloves, Soft brush or vacuum crevice tool for dry, user-accessible lint or vent areas, Flashlight
Parts or consumables
E467 parts decision: Clean and refit the existing user-accessible filter first. Replace it only if damaged or if the exact Samsung instructions specify a replacement interval.

What not to do

  • Do not operate without the filter, push debris deeper into a duct, use a wet filter unless the manual explicitly allows washing, or open fixed panels
  • Do not run an extra test cycle after the source tells you to stop or arrange service for E467

Preventive maintenance

  • 1
    Clean the user-accessible filter and visible airflow path at the interval in the exact-model manual
  • 2
    replace damaged filters rather than operating without them
  • 3
    If E467 begins recurring despite the documented maintenance, stop repeating the same action and request exact-model diagnosis

Frequently asked questions

What exactly does E467 identify?

Samsung identifies it as compressor rotation error.

Which action is actually supported for E467?

Do not open, charge, vent, or test the sealed refrigerant system; Record the displayed code, stop repeated restarts, and contact Samsung Mexico technical support or an authorized service centre for diagnosis; Give service the E467 photo, full model and serial number, when it appeared, and the result of every published external check.

Can I run another test after E467?

Not unless the official procedure above explicitly includes it. Complete the safe external actions, then keep the appliance stopped at the service boundary.

Does E467 prove which part failed?

No. It identifies “compressor rotation error”; parts are selected only after the exact model and failed function are confirmed.

What information should accompany a service request?

The E467 photo, full model and serial number, the operating stage when it appeared, and the result of each published check.

Related faults

Compare related codes for the same appliance or manufacturer before replacing parts.