Samsung washer ddC / dC3 code
ErrorddC / dC3
ddC / dC3 is listed by Samsung support as add door error. Code variants and available checks can differ by model and region.
What the code means
Add Door error
Disconnect power before inspecting hoses or accessible filters, keep hands away from moving parts, and follow the exact Samsung model manual.
Typical symptoms
01ddC / dC3 appears on the display
02The current cycle may pause or stop
03The affected fill, drain, door, power, or balance function may not complete
Likely causes
Start with the least invasive explanation and stop if the check requires internal electrical or sealed-system access.
01Add Door not fully closed or obstructed
02Add Door latch or sensor condition
Safe next steps
- 1Check that the Add Door latch is securely fixed
- 2Remove laundry or other objects caught in the Add Door
- 3Close and secure the Add Door correctly
- 4Contact Samsung service if the code remains or the Add Door or latch is damaged
Step-by-step repair
- 1Remove only laundry or objects trapped at the Add Door
- 2Close the Add Door fully without forcing the latch
- 3Run one controlled restart
- 4Stop and arrange service if the Add Door cannot close or lock securely
Repair details
🔧Tools
No tool is required for Samsung's official Add Door procedure
No tool is required for Samsung's official Add Door procedure
What not to do
- Do not force or bypass the Add Door lock
- Do not open the Add Door while the machine is operating unless the manual directs it
Preventive maintenance
- 1Use Start/Pause before opening the Add Door
- 2Keep the Add Door seal and latch area clear
Frequently asked questions
What do ddC/dC3 mean?
Samsung says the Add Door is not detected as closed and locked.
What if it stays on?
Clear the opening, close the Add Door properly, and contact service if the code persists.
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