Daikin · Air conditioner · Fault guide

Daikin Air conditioner U4 error

ErrorU4

U4 is listed in Daikin's official, model-scoped air-conditioner fault table as transmission failure between indoor and outdoor units.

Reference source listed as Daikin official FTX25KMV1B / FTX35KMV1B operation manual 3P393186-11R.

Open official source ↗
What the code means

transmission failure between indoor and outdoor units

Stop if there is smoke, a burning smell, damaged wiring, repeated breaker operation, or refrigerant leakage. Do not alter inter-unit wiring or piping from the code alone. Record the code, switch the air conditioner off, and contact the Daikin service shop; the manual says not to repair, dismantle, reinstall, or modify the unit yourself.

Typical symptoms

01U4 is shown on the Daikin air conditioner display, indicator, or connected app
02The published condition is: transmission failure between indoor and outdoor units
03The appliance has reached the manufacturer-defined stop or service condition associated with U4
04The important observation is when U4 appears and whether the exact published action changes that condition

Fault area and what the code does not prove

Separate the manufacturer-defined condition from components that still need exact-model diagnosis.

01Manufacturer-defined fault area — transmission failure between indoor and outdoor units
02U4 defines a service boundary; the failed internal part still requires exact-model diagnosis
03Model boundary — apply this interpretation only to Daikin room air-conditioner models FTX25KMV1B and FTX35KMV1B

Safe next steps

  1. 1
    Confirm the exact Daikin Air conditioner U4 model and displayed code before taking action.
  2. 2
    Keep the appliance in a safe state and use only the external checks named in the official source.
  3. 3
    If the condition remains, stop and arrange qualified service; do not open panels or bypass a safety device.

Step-by-step diagnosis

  1. 1
    Photograph the complete U4 display before changing controls or removing power
  2. 2
    Confirm that the full model number is covered by this scope: Daikin room air-conditioner models FTX25KMV1B and FTX35KMV1B
  3. 3
    Confirm that the observed condition matches the published meaning: transmission failure between indoor and outdoor units
  4. 4
    Published check — Do not alter inter-unit wiring or piping from the code alone
  5. 5
    Published check — Record the code, switch the air conditioner off, and contact the Daikin service shop
  6. 6
    Published check — the manual says not to repair, dismantle, reinstall, or modify the unit yourself
  7. 7
    Stop at the published service boundary after these actions
  8. 8
    do not add a restart or test cycle that Daikin does not specify for U4
  9. 9
    Published check — Give service the U4 photo, full model and serial number, when it appeared, and the result of every published external check
  10. 10
    Stop at the published service boundary after these actions; do not add a restart or test cycle that Daikin does not specify for U4

Service-safe actions

  1. 1
    Do not alter inter-unit wiring or piping from the code alone
  2. 2
    Record the code, switch the air conditioner off, and contact the Daikin service shop
  3. 3
    the manual says not to repair, dismantle, reinstall, or modify the unit yourself
  4. 4
    Give service the U4 photo, full model and serial number, when it appeared, and the result of every published external check

Repair planning

Cost for the first check
U4 cost planning: The source-listed safety check is usually €0. €140–€320 is a typical Europe planning range for diagnosis before parts; it is not Daikin pricing. Ask for separate diagnosis, parts, labor, and call-out lines on the quote.
Time for the first check
U4 time plan: 5–10 minutes to document and isolate safely; 30–90 minutes is a typical diagnostic visit before any model-specific repair.
🔧Tools
Phone camera for the complete U4 display, Full model and serial number, Power or water isolation access as described by the official procedure
Parts or consumables
U4 parts decision: No component should be ordered from U4 alone. The documented fault area is “transmission failure between indoor and outdoor units”; the technician must identify the failed model-specific part and revision.

What not to do

  • Do not open fixed panels, test live circuits, bypass protection, or keep operating the appliance after an urgent stop instruction
  • Do not run an extra test cycle after the source tells you to stop or arrange service for U4

Preventive maintenance

  • 1
    Follow the exact Daikin maintenance schedule for the air conditioner and keep the model, serial number, and service history available
  • 2
    If U4 begins recurring despite the documented maintenance, stop repeating the same action and request exact-model diagnosis

Frequently asked questions

What exactly does U4 identify?

Daikin identifies it as transmission failure between indoor and outdoor units.

Which action is actually supported for U4?

Do not alter inter-unit wiring or piping from the code alone; Record the code, switch the air conditioner off, and contact the Daikin service shop; the manual says not to repair, dismantle, reinstall, or modify the unit yourself; Give service the U4 photo, full model and serial number, when it appeared, and the result of every published external check.

Can I run another test after U4?

Not unless the official procedure above explicitly includes it. Complete the safe external actions, then keep the appliance stopped at the service boundary.

Does U4 prove which part failed?

No. It identifies “transmission failure between indoor and outdoor units”; parts are selected only after the exact model and failed function are confirmed.

What information should accompany a service request?

The U4 photo, full model and serial number, the operating stage when it appeared, and the result of each published check.

Related faults

Compare related codes for the same appliance or manufacturer before replacing parts.