Samsung Air conditioner E163 error
E163 is listed in Samsung's official, model-scoped air-conditioner fault table as option configuration error.
Reference source listed as Samsung Mexico official air-conditioner display-code table.
Open official source ↗option configuration error
Stop if there is smoke, a burning smell, damaged wiring, repeated breaker operation, or refrigerant leakage. Do not open fixed electrical or refrigerant panels. Record the displayed code, stop repeated restarts, and contact Samsung Mexico technical support or an authorized service centre for diagnosis.
Typical symptoms
Fault area and what the code does not prove
Separate the manufacturer-defined condition from components that still need exact-model diagnosis.
Safe next steps
- 1Confirm the exact Samsung Air conditioner E163 model and displayed code before taking action.
- 2Keep the appliance in a safe state and use only the external checks named in the official source.
- 3If the condition remains, stop and arrange qualified service; do not open panels or bypass a safety device.
Step-by-step diagnosis
- 1Photograph the complete E163 display before changing controls or removing power
- 2Confirm that the full model number is covered by this scope: Samsung air conditioners covered by the official Mexico display-code support table
- 3Confirm that the observed condition matches the published meaning: option configuration error
- 4Published check — Do not open fixed electrical or refrigerant panels
- 5Published check — Record the displayed code, stop repeated restarts, and contact Samsung Mexico technical support or an authorized service centre for diagnosis
- 6Stop at the published service boundary after these actions
- 7do not add a restart or test cycle that Samsung does not specify for E163
- 8Published check — Give service the E163 photo, full model and serial number, when it appeared, and the result of every published external check
- 9Stop at the published service boundary after these actions; do not add a restart or test cycle that Samsung does not specify for E163
Service-safe actions
- 1Do not open fixed electrical or refrigerant panels
- 2Record the displayed code, stop repeated restarts, and contact Samsung Mexico technical support or an authorized service centre for diagnosis
- 3Give service the E163 photo, full model and serial number, when it appeared, and the result of every published external check
Repair planning
E163 cost planning: The published button or controlled power check costs €0. Electronic diagnosis is generally planned within €140–€320 before parts; require the exact board revision and separate parts/labor pricing.
E163 time plan: 5–15 minutes for the E163 owner-level check; professional control, communication, or configuration diagnosis commonly takes 30–90 minutes.
Photo of E163 before power is removed, Full model and serial number, Dry hands for a published button or reset check only, No control-board or live electrical test equipment
E163 parts decision: E163 points to option configuration error, but it does not prove a control board is defective. The keypanel, harness, supply, firmware/configuration, and exact board revision must be separated by diagnosis.
What not to do
- Do not spray the controls, hold random key combinations, repeat resets, open the console, or order a control board from E163 alone
- Do not run an extra test cycle after the source tells you to stop or arrange service for E163
Preventive maintenance
- 1Follow the exact Samsung maintenance schedule for the air conditioner and keep the model, serial number, and service history available
- 2If E163 begins recurring despite the documented maintenance, stop repeating the same action and request exact-model diagnosis
Frequently asked questions
What exactly does E163 identify?
Samsung identifies it as option configuration error.
Which action is actually supported for E163?
Do not open fixed electrical or refrigerant panels; Record the displayed code, stop repeated restarts, and contact Samsung Mexico technical support or an authorized service centre for diagnosis; Give service the E163 photo, full model and serial number, when it appeared, and the result of every published external check.
Can I run another test after E163?
Not unless the official procedure above explicitly includes it. Complete the safe external actions, then keep the appliance stopped at the service boundary.
Does E163 prove which part failed?
No. It identifies “option configuration error”; parts are selected only after the exact model and failed function are confirmed.
What information should accompany a service request?
The E163 photo, full model and serial number, the operating stage when it appeared, and the result of each published check.
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