Gorenje washing machine E11 error
ErrorE11
Gorenje uses E11 for a water-overflow condition. If the appliance continues filling, close the water tap immediately and use qualified service.
Stop and make safe
The washing machine has detected too much water
Close the water tap immediately if filling continues. Keep away from spilled water and do not reconnect or continue using the washer until the overflow cause is assessed.
Typical symptoms
01E11 appears while the washer is filling
02The water level is higher than expected
03The pump may run while the appliance tries to remove water
Likely causes
Start with the least invasive explanation and stop if the check requires internal electrical or sealed-system access.
01An overflow or uncontrolled fill condition
02Excessive detergent and resulting foam
03An internal inlet or water-level fault requiring diagnosis
Safe next steps
- 1Confirm E11 and watch whether water is still entering
- 2Close the water tap immediately if filling continues
- 3Keep the washer isolated from standing water and do not reconnect it
- 4Record whether the drum overflowed and how much detergent was used
- 5Arrange qualified Gorenje service for the inlet or level-system diagnosis
Step-by-step repair
- 1Gorenje's official procedure is a stop-and-service boundary when filling continues. Only correct an obvious excessive-detergent situation after the appliance is safe; do not attempt an inlet-valve or level-sensor repair.
Repair details
€Estimated cost
The safe stop needs no part. A fill or level-system repair commonly needs a model-specific quote of about €120–€350.
The safe stop needs no part. A fill or level-system repair commonly needs a model-specific quote of about €120–€350.
⏱Estimated time
About 5 minutes to stop and isolate the appliance; service time depends on the confirmed fault.
About 5 minutes to stop and isolate the appliance; service time depends on the confirmed fault.
🔧Tools
Water shut-off access, Towels and shallow tray, The displayed code and complete model number, No electrical test tool is permitted
Water shut-off access, Towels and shallow tray, The displayed code and complete model number, No electrical test tool is permitted
▣Spare parts
E11 does not prove an inlet valve, pressure sensor, pump, or control-board part. Service must identify the failed component.
E11 does not prove an inlet valve, pressure sensor, pump, or control-board part. Service must identify the failed component.
What not to do
- Do not leave the water tap open, run another cycle, remove panels, bypass overflow protection, or unplug/reconnect while water is still entering.
Preventive maintenance
- 1Use the detergent dose specified by the model manual and keep the water shut-off reachable.
Frequently asked questions
What does E11 mean?
Gorenje identifies water overflow.
What is the first action?
Close the water tap if the washer is still filling, then call qualified service.
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