Gorenje tumble dryer E11 error
ErrorE11
Gorenje identifies E11 as a BLDC motor communication error. Do not open the motor circuit; arrange service with the exact dryer model.
What the code means
The BLDC motor and control unit are not communicating
Stop the dryer and disconnect power after it has cooled. Do not reach into a moving drum, remove covers, or test the motor circuit without qualified training.
Typical symptoms
01E11 appears during a drying programme
02The drum may stop or fail to rotate
03The code returns after power is restored
Likely causes
Start with the least invasive explanation and stop if the check requires internal electrical or sealed-system access.
01A BLDC motor communication fault
02Motor wiring or connector damage
03A motor or control-unit fault requiring diagnosis
Safe next steps
- 1Confirm E11 and record the exact model and serial number
- 2Stop the programme and wait until the drum is fully stopped
- 3Let hot surfaces cool, then disconnect power
- 4Note whether the drum failed to rotate or stopped under load
- 5Arrange qualified service for the BLDC motor communication diagnosis
Step-by-step repair
- 1Gorenje identifies E11 as a BLDC motor communication error. No user motor, harness, or control replacement is verified; service must test the exact drive system.
Repair details
€Estimated cost
No user part is confirmed. A motor-drive or control repair commonly needs a quote of about €150–€450 / £130–£385 / $165–$495.
No user part is confirmed. A motor-drive or control repair commonly needs a quote of about €150–€450 / £130–£385 / $165–$495.
⏱Estimated time
About 10 minutes to stop and isolate; professional diagnosis and repair time depend on the exact drive system.
About 10 minutes to stop and isolate; professional diagnosis and repair time depend on the exact drive system.
🔧Tools
Exact model and serial number, The displayed code, No internal electrical test tool is permitted
Exact model and serial number, The displayed code, No internal electrical test tool is permitted
▣Spare parts
E11 does not distinguish the BLDC motor, harness, inverter, or control unit. Confirm the failed component through qualified service.
E11 does not distinguish the BLDC motor, harness, inverter, or control unit. Confirm the failed component through qualified service.
What not to do
- Do not reach into a moving drum, remove covers, bypass motor protection, or order a motor or control board from E11 alone.
Preventive maintenance
- 1Keep the lint filter clean, avoid overloading, and stop promptly if the drum stalls or the motor makes abnormal noise.
Frequently asked questions
What does E11 mean?
Gorenje identifies a BLDC motor communication error.
Can I replace the motor?
Not from E11 alone; use qualified service.
Did this fix your appliance?
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