Samsung error codes and fault guides
Browse 44 published, evidence-gated Samsung guides. Each page states the supported model and region, official source, safe checks, and the point to stop.
Samsung fault guides
25–44 of 44
a model-option condition
18:8J is identified by Samsung support as a model-option condition. Follow the official, model-scoped checks and service boundary below.
a water-level or leakage condition
1E / LE / 1C / LC / LC1 / 1 1C / 1 LC is identified by Samsung support as a water-level or leakage condition. Follow the official, model-scoped checks and service boundary below.
Not filling error
4C / 1 4C / nF / 4E is listed by Samsung support as not filling error. Code variants and available checks can differ by model and region.
Hot and cold water supply lines are reversed
4C2 / 4E2 / CE / 14C2 / nF1 is listed by Samsung support as hot and cold water supply lines are reversed. Code variants and available checks can differ by model and region.
Drainage problem
The washer has not drained within the expected time. Start with the drain filter, hose, and household drain.
Voltage error
9C1 / 9C2 / PF / 3E / 2E / 9E1 / 9E2 / UC / 19C1 / 19C2 is listed by Samsung support as voltage error. Code variants and available checks can differ by model and region.
a high-temperature circuit condition
9C6 is identified by Samsung support as a high-temperature circuit condition. Follow the official, model-scoped checks and service boundary below.
a hardware over-current condition
9C7 is identified by Samsung support as a hardware over-current condition. Follow the official, model-scoped checks and service boundary below.
a software over-current condition
9C8 is identified by Samsung support as a software over-current condition. Follow the official, model-scoped checks and service boundary below.
a washing-machine communication condition
AE / AE6 / AEb / AC6 / ACb / AC / AC4 / AC3 / AC5 / AE8 / AEB / AE4 / AE3 / AE5 / 1AC6 / 1 AC / AC7 is identified by Samsung support as a washing-machine communication condition. Follow the official, model-scoped checks and service boundary below.
Child Lock has drained the tub on a newer model
CL is identified by Samsung support as Child Lock has drained the tub on a newer model. Follow the official, model-scoped checks and service boundary below.
the washer is in calibration mode
Cb / C6 is identified by Samsung support as the washer is in calibration mode. Follow the official, model-scoped checks and service boundary below.
Jammed button error
E2 / bE2 / 6E2 / BE2 / 8E2 is listed by Samsung support as jammed button error. Code variants and available checks can differ by model and region.
a model-dependent motor error
E3 is identified by Samsung support as a model-dependent motor error. Follow the official, model-scoped checks and service boundary below.
Overflow error
OE / 0E / OC / 0C / 1 OC / 1 0C is listed by Samsung support as overflow error. Code variants and available checks can differ by model and region.
the detergent drawer is not fully closed
SDC / 5DC is identified by Samsung support as the detergent drawer is not fully closed. Follow the official, model-scoped checks and service boundary below.
Excessive suds error
SUd / 5UD / Sd / 5d / SUdS / 5Ud5 is listed by Samsung support as excessive suds error. Code variants and available checks can differ by model and region.
The washer cannot spin because the load is unbalanced
Samsung uses UE and Ub for an unbalanced load during spinning. Redistribute the load, confirm the washer is stable, and stop if the code returns with a balanced load.
Door error
dS / d5 / FL / LO / L0 / dE / dE1 / dE2 / dC / dC1 / dL / 1 dC is listed by Samsung support as door error. Code variants and available checks can differ by model and region.
Add Door error
ddC / dC3 is listed by Samsung support as add door error. Code variants and available checks can differ by model and region.